Department

Administration

Location

Birkirkara

About the position

The Receptionist will be the first point of contact for employees, clients, and visitors, representing PKF Malta with professionalism, courtesy, and warmth. 

The role requires a polished communicator who can speak both Maltese and English proficiently, ensuring smooth communication with local and international contacts. 

The position supports the day-to-day running of the office by managing front desk operations, handling administrative tasks, and assisting with internal coordination to ensure an efficient and welcoming workplace.

Key Responsibilities

• Front Desk & Communication Duties
• Greet and welcome all visitors and clients in a professional and friendly manner, ensuring a positive first impression.
• Manage incoming calls, emails, and correspondence; route inquiries appropriately and take accurate messages when necessary.
• Communicate effectively in Maltese and English when dealing with employees, clients, and external partners.
• Monitor the company’s general inbox and ensure queries are directed and responded to in a timely manner.
• Manage the reception area to maintain a clean, organised, and professional environment.
• Serve refreshments to visiting clients and guests when required

Office & Administrative Support

• Handle mail duties including sorting, distributing, and scanning incoming mail, and preparing outgoing courier shipments (local and overseas).
• Process basic administrative documentation such as leave requests, timesheets, and expense submissions for internal staff.
• Support procurement by maintaining supplies of office materials, including stationery, refreshments, and cleaning essentials.
• Liaise with suppliers for reordering and delivery coordination on a scheduled basis.
• Assist with preparing documents for scanning, printing, and binding.
• Coordinate with the cleaning and maintenance staff to ensure office facilities are kept in good condition.

Internal Coordination & Support

• Assist in organising internal meetings and small office events, ensuring refreshments and logistics are in order.
• Maintain daily attendance records and communicate staff absences to relevant departments.
• Provide support during interviews by greeting candidates, ensuring interview rooms are prepared, and coordinating with the HR team.
• Update staff and intern absence logs, ensuring data is accurately recorded and accessible.
• Support onboarding logistics for new employees by preparing welcome packs and desk setup

Qualifications & Experience

• A recognised qualification at MQF Level 5 or higher, such as a Diploma or MBA in Business Administration, Office Management, or a related field (Bachelor’s degree preferred).
• Previous experience in a receptionist, administrative, or office support role preferred.
• Excellent command of both Maltese and English languages (spoken and written) is essential.
• Eligibility to work in Malta (valid work permit required for foreign applicants).
• Strong interpersonal skills, with a professional, courteous, and client-oriented approach.
• Proficiency in Microsoft Office (Word, Excel, Outlook, Teams).
• Organised, reliable, and capable of multitasking in a dynamic environment

Why Work at PKF Malta?

• Competitive salaries with annual increases and job security.
• Employee referral bonus ranging from €500 to €1,000 (T&Cs apply).
• Opportunities for career growth and advancement.
• Recognition for exceptional performance.
• Access to in-house and external training programmes via the PKF Academy and PKF Hub, free of charge to employees.
• A modern and safe workplace.
• Commitment to ensuring a healthy work-life balance.
• A youthful, enjoyable, and welcoming work environment.
• An open-door policy with Seniors and Partners.
• Compensation for overtime work (when applicable).
• Regular team bonding activities held each month.
• Study leave offered to enhance your skills and knowledge.
• Each employee receives a Cloudigo Premium Malta membership, providing access to exclusive discounts and benefits across Malta

Only Malta based applicants to apply!